Effective Date: Apr 1, 2026
Seacoast Pool & Spa (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, seacoastpoolandspa.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us online.
Information We Collect
Personal Information
When you submit a form on our website or contact us directly, we may collect:
- Name
- Email address
- Phone number
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type and operating system
- Pages visited
- Time spent on the site
- Referring website or source
- Approximate location based on IP address
How We Collect Information
We collect information in the following ways:
- Through contact forms submitted on our website
- Through cookies and similar tracking technologies
- Through website analytics tools
- Through call tracking systems used to monitor and improve customer interactions
- Through communications you send to us by email, phone, or other channels
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide customer support
- Communicate with you about our services
- Schedule appointments or provide estimates
- Improve our website, services, and user experience
- Monitor website performance and marketing effectiveness
- Analyze phone call interactions for service quality and advertising performance
- Maintain business records
- Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. These technologies may be used to:
- Improve website functionality
- Measure website traffic and performance
- Understand how users interact with our website
- Evaluate the effectiveness of our marketing campaigns
- Support analytics and call tracking
We may use third-party tools such as Google Analytics and call tracking software, which may collect information about your use of the website and set their own cookies or identifiers.
You can usually disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.
How We Share Information
We do not sell, trade, or rent your personal information.
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, analyzing performance, or providing services to you. These service providers are only permitted to use your information as necessary to perform services on our behalf and are not authorized to use it for unrelated purposes.
We may also disclose information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will delete it or de-identify it where appropriate.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information we collect. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
- Limit or object to certain data processing, where applicable
To make a privacy request, please contact us using the information below. We may need to verify your identity before processing your request.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it as soon as reasonably possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:Seacoast Pool & Spa
Email: sales@seacoastpoolandspa.com
Phone: 207-672-2905